Book a tour
Pick an open time on a listing, in person or by video call, and manage it from your dashboard.
Updated October 11, 2026
Book a time
- 1Open the home and select Schedule tour.
- 2Choose the kind of tour: In person or Video call, when the landlord offers both.
- 3Pick a day and a time. Times are in the property's local time.
- 4Enter your name and email. A phone number and a note are optional.
- 5Select the Book button with your time.
You do not need an account to book. Some landlords confirm tours straight away and you see Tour booked. Others confirm each request; you see Tour requested and get an email when they answer.
If a landlord has not set tour hours online, the listing says Tours are arranged by message here. Use the contact details on the listing to arrange a time.
Change or cancel
Signed in, open Tours. Select Reschedule to move your tour to another open time, or Cancel to cancel it. The landlord is told either way. For a video tour, Join the video tour appears here.
Booked without an account? Use the link in your tour email to see it, or select Cancel tour there. Tours you booked with an email also appear in your dashboard when you create an account with that email.
Virtual tours
Some listings have a Virtual tour you can open any time, hosted by Matterport, YouTube, Vimeo, Kuula or CloudPano. No booking needed.